Privacy Policy

According to General Data Protection Regulation (GDPR)

We at IMECO Handelsgesellschaft m.b.H. take data protection and privacy very serious. Our privacy policy explains how information about you is collected and used when interacting with us.
Our privacy policy describes how and what data we collect and how we use your personal data. It also describes options we provide for you to access, update or otherwise control your personal data we process.
If you have any question at any time concerning the details of our privacy policy you may contact our data controller at privacy@imeco.at.
In case that we find it necessary to amend our privacy policy we will notify you directly or place a link at our website which will indicate any changes clearly.

Contact details:
Imeco Handelsgesellschaft m.b.H.
Attn. Data Controller
Arbesbachgasse 26/5
1190 Vienna, Austria
Tel: +43.1.3289980
Email: privacy@imeco.at

Information we collect:

All personal data we collect is collected for legitimate business purpose only. We request, process and store following data from you:
  • Name
  • Position
  • Email address
  • Phone number
  • Company coordinates (name, address, phone, fax, email, website)
  • Facebook and LinkedIn links

Additional information if you are a supplier:

  • Bank details
  • VAT number

Additional information if you are a customer:

  • Information concerning offers and contracts
  • Serial numbers of supplied machines and equipment

Other information captured automatically when visiting our website:

  • IP Address
  • Country
  • Date and time of visit
  • Operating system type
  • Browser type
  • Requested page
  • Transferred data size

What do we use your data for:

  • To improve our website
  • To improve customer service
  • To process transactions (offers, contracts, shipping, etc.)
  • To inform you of exhibitions or summits and invite you to attend
  • To send periodical emails regarding new products, product enhancements, amended service and maintenance instructions, available second hand equipment, etc.

Note: If at any time you would like to unsubscribe from receiving future emails we always include an unsubscribe button at each email!

How do we protect your information:

All your data are stored at our secured in-house server.
We do not sell and/or trade your personal data to any third-party and you may rest assured that your data are kept absolutely confidential.
However it might be necessary to disclose your personal information to third-party suppliers who provide services on our behalf for the purpose of fulfilling a contract with you (e.g. suppliers, forwarders, etc). All these third-party suppliers who we use have been checked and they all abide by the GDRP laws.

Further important issues:

Rights to Control and Access your information:

Whenever you want that we delete your contact details you may contact privacy@imeco.at and we will do so as long as your request complies with local laws and regulations.

Data Access Requests:

You may also request at any time that we disclose to you the data we collected and you have the right that inaccurate data must be corrected.

Right to be Forgotten:

As per GDPR law you also have the 'right to be forgotten'. This means that if you request to do so we will delete your data safely and securely across all platforms we use within our company.

Raise a complaint or data breach:

If you wish to appeal against processing of your data or if you have any further questions concerning our privacy policy we kindly ask you to contact privacy@imeco.at.

Please also visit the Terms and Conditions section at our website describing the use, disclaimers and limitations of liability concerning the use of our website www.imeco.at.